The real problem
- Does your team waste hours jumping between WhatsApp, Instagram, email and the phone?
- Do customers complain about slow response times?
- Are you losing sales because you can't respond fast enough?
☀️ A company founded in Valdivia, Chile
AI-powered conversations on every channel
One inbox.
Every channel.
Unify WhatsApp, email, live chat, social media and voice in a single workspace. Delight your customers, empower your agents and scale your support without the chaos.
- Live chat
- Voice
Conversations
MineUnassignedAll
VM
Valentina M.
WhatsAppDo you have a maintenance slot on Thursday?
DS
Diego S.
InstagramI saw the model on Instagram, what's the price?
CR
Constanza R.
EmailAttached is the signed purchase order
FA
Felipe A.
Web chatThanks, everything is clear now 🙌
JP
Javiera P.
WhatsAppCan I pay by bank transfer?
● Valentina M.Resolve
Hi, do you have a maintenance slot on Thursday morning?
Assigned to Technical Service · maintenance tag
Hi Valentina! Yes, we have 9:30 or 11:00 available. Which works for you?
9:30 is perfect 👍
✦ AI suggestion · “All set, you're booked for Thursday at 9:30. You'll receive a reminder the day before.”
Write a reply…
Illustrative interface · sample data
Channels
Reach your customers wherever they are
Integrate every conversation channel in minutes — no developer required.
WhatsApp
Instagram
Facebook
Email
Live chat
SMS
Telegram
TikTok
Voice (calls)
Custom API
From chaos to clarity
This is how Tropik transforms your team's support and sales operation.
The Tropik solution
- Centralize all your communication in one unified inbox
- Respond faster and automate the repetitive work with AI
- Close more sales without growing your headcount
Platform
Everything your support team needs
One platform that replaces the toolkit your agents use today.
Unified inbox
Every message from every channel in a single, organized and searchable workspace.
Smart assistant
Suggest replies, summarize conversations and detect intent with built-in AI.
Smart routing
Automatically assign conversations to the right team based on the rules you define.
Real-time analytics
Measure CSAT, response times and agent performance across every channel.
Team collaboration
Internal notes, mentions and shared views keep your team aligned.
Security and privacy
Encryption in transit (TLS), per-user access with roles and 2FA, backups and a privacy policy aligned with Chile's Law 19.628.
Companies that trust Tropik
Close-to-you service, from Chilean companies for Chilean companies.
Team founded in Valdivia. Support in Spanish, on your schedule.
“With Tropik we brought WhatsApp, Instagram and web messages into one place. Now we reply faster and no order slips through, even in high season.”
Mobile apps
Tropik in your pocket
Serve your customers from your phone with the official Tropik app for iPhone. On Android? We can help you with a manual installation until it reaches Google Play.
Reply from anywhere
Answer conversations in the field, in meetings or away from the office, without opening your laptop.
Instant notifications
Get an alert as soon as a new message arrives, so no customer is left waiting.
Every channel in one inbox
WhatsApp, Instagram, Messenger and email, synced with your team in real time.
Illustrative interface · sample data
Industries
Solutions for your industry
Tropik is designed to solve the specific challenges of your sector.
Retail & E-commerce
Optimize sales and high-volume support with lead automation and order tracking. Cut response time on shipping inquiries and boost customer satisfaction.
Real estate
Automate property follow-ups, visit scheduling and inquiry responses. Manage multiple properties and clients from a single platform.
Clinics & Health
Manage appointments and patient communication in one place. WhatsApp appointment reminders and one-tap confirmations, so fewer patients miss their visits.
Travel agencies
Handle customer inquiries, booking confirmations and itinerary changes. Automate flight notifications and required documentation.
Education
Communicate with students and parents about grades, events and assignments. Automate reminders for important dates and frequent inquiries.
Service companies
Manage appointments, quotes and project tracking. Automate confirmations and reminders to reduce no-shows.
Pricing
Simple pricing that scales with you
Choose the billing cycle that best fits your team.
Starter
For small teams that want to make a bigger impact on their users.
USD 173/mo
Billed annually
Request activation- Up to 5 agents
- 5 channels
- Advanced data analytics
- Email support
- Two-factor authentication (2FA)
- Unlimited customers and chats
- WhatsApp Broadcasting
Growth
For growing support teams that want to streamline their processes.
USD 216/mo
Billed annually
Request activation- Up to 10 agents
- Unlimited channels
- Priority support
- Automation rules
- Audio transcription
- AI agent
- Help center
- Team management
Enterprise
For large-scale organizations with custom requirements.
Custom
With assisted onboarding
Contact sales- Unlimited agents
- Custom integrations
- Single Sign-On (SSO)
- Custom data retention
- Service Level Agreements (SLA)
- Custom roles
- Audit logs
Ready to unify your customer conversations?
Bring your team to the Chilean companies already serving their customers with Tropik.