One inbox.
Every channel.
Unify WhatsApp, email, live chat, social media and voice in a single workspace. Delight your customers, empower your agents and scale your support without the chaos.
A company founded in Valdivia, Chile
Channels
Reach your customers wherever they are
Integrate every conversation channel in minutes — no developer required.
From chaos to clarity
This is how Tropik transforms your team's support and sales operation.
- Does your team waste hours jumping between WhatsApp, Instagram and email?
- Do customers complain about slow response times?
- Are you losing sales because you can't respond fast enough?
- Centralize all your communication in one unified inbox
- Respond faster and automate the repetitive work with AI
- Close more sales without growing your headcount
Platform
Everything your support team needs
One platform that replaces the toolkit your agents use today.
Unified inbox
Every message from every channel in a single, organized and searchable workspace.
AI copilot
Draft replies, summarize conversations and detect intent with built-in AI.
Smart routing
Automatically assign conversations to the right team based on the rules you define.
Real-time analytics
Measure CSAT, response times and agent performance across every channel.
Team collaboration
Internal notes, mentions and shared views keep your team aligned.
Enterprise security
SOC 2, GDPR and end-to-end encryption protect every conversation.
Industries
Solutions for your industry
Tropik is designed to solve the specific challenges of your sector.
Retail & E-commerce
Optimize sales and high-volume support with lead automation and order tracking. Cut response time on shipping inquiries and boost customer satisfaction.
Real estate
Automate property follow-ups, visit scheduling and inquiry responses. Manage multiple properties and clients from a single platform.
Clinics & Health
Manage appointments, automated reminders and secure patient communication. Reduce no-shows by 40% with WhatsApp reminders.
Travel agencies
Handle customer inquiries, booking confirmations and itinerary changes. Automate flight notifications and required documentation.
Education
Communicate with students and parents about grades, events and assignments. Automate reminders for important dates and frequent inquiries.
Service companies
Manage appointments, quotes and project tracking. Automate confirmations and reminders to reduce no-shows.
Pricing
Simple pricing that scales with you
Choose the billing cycle that best fits your team.
Starter
For small teams that want to make a bigger impact on their users.
Billed annually
Request activation- Up to 5 agents
- 5 channels
- Advanced data analytics
- Email support
- Two-factor authentication (2FA)
- Unlimited customers and chats
- WhatsApp Broadcasting
Growth
For growing support teams that want to streamline their processes.
Billed annually
Request activation- Up to 10 agents
- Unlimited channels
- Priority support
- Automation rules
- Audio transcription
- AI agent
- Help center
- Team management
Enterprise
For large-scale organizations with custom requirements.
With assisted onboarding
Contact sales- Unlimited agents
- Custom integrations
- Single Sign-On (SSO)
- Custom data retention
- Service Level Agreements (SLA)
- Custom roles
- Audit logs
Ready to unify your customer conversations?
Join thousands of teams delivering exceptional support across every channel.